Vi customer care, complaint help, plans and store finder
Find Vi customer-care numbers, complaint support, appellate authority details, prepaid and postpaid plan pages, and nearby store information in one simple place.
Quick answer
Vi support quick answer
For customer care, call 199 from your Vi number. For complaints, call 198. You can also use WhatsApp support, email support, or visit a nearby Vi store.
Page overview
Data covered in this directory
This directory covers 2,536 listed Vi and Vodafone Idea stores across 30 states and union territories, with pages for 537 cities, 2,357 localities and 1,591 PIN codes.
You can also find support details and compare 2,589 prepaid plans and 207 postpaid plans across 23 telecom circles. Data checked: 6 June 2026.
What you can find here
The website is organized around real customer tasks, not only keywords.
Support
Customer-care numbers
Find 199, 198, WhatsApp, email and circle-wise support numbers.
Escalation
Complaint help
Understand complaint status, docket number and appellate authority process.
Plans
Prepaid and postpaid
Browse circle-wise plan pages and use the comparison tools to narrow down your options.
Stores
Store finder
State, city, locality and pincode store pages with local details.
Frequently asked questions
Vi users can call 199 from their Vi number for customer care. Circle-wise long codes are also listed on this website.
Vi users can call 198 for complaints. Keep the complaint docket number safe for follow-up or appeal.
No. This is an independent information directory. Please verify important details on the official Vi app or website.
Telecom plans and support details can change. Each page should be checked against the latest source before recharge or escalation.
Source and update note: This page uses the latest support data available in this website build. Telecom contact details can change. Please verify important information on the official Vi app or website before filing a complaint, visiting a store, or making a recharge decision.
How to use this Vi help directory
Start with the customer-care page when you only need a support number. Use the complaint page when you already have a service issue and need to know how to raise or follow up a complaint. Use telecom-circle pages when you want support numbers, plan links and store links for one service area.
For store searches, use state, city, locality or pincode. Locality pages are preferred because one locality can have more than one listed Vi store. The page shows store cards, available phone numbers, opening details, DIGIPIN where coordinates are valid and nearby options.
For prepaid and postpaid plans, use the comparison pages. They explain cost per day, data value, validity, best-use labels and plan-change warnings. Final recharge prices and benefits should always be checked on official Vi sources before payment.
- Find support by telecom circle.
- Compare plans before choosing.
- Check nearby stores before visiting.
- Use correction links when data looks wrong.